We've designed custom OTRS skin called hdesk.pl, with no dark colors (we like blue!), wider fonts and menu items:
If you want to see this skin in action - it's installed on our demo site.
hdesk.pl skin files can be found in Files area. Files and directories required for installation:
Installation of custom skins is explained in OTRS developer manual.
In case you need further help with hdesk.pl skin installation, we also provide professional, commercial support and services for OTRS system. Please contact us if you need our staff to help you.