ITSMCore.xml 20.2 KB
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<?xml version="1.0" encoding="utf-8" ?>
<otrs_config version="1.0" init="Config">
    <CVS>$Id: ITSMCore.xml,v 1.36 2012-10-24 08:22:56 mb Exp $</CVS>
    <ConfigItem Name="Frontend::Module###AdminITSMCIPAllocate" Required="0" Valid="1">
        <Description Translatable="1">Frontend module registration for the AdminITSMCIPAllocate configuration in the admin area.</Description>
        <Group>ITSM Core</Group>
        <SubGroup>Frontend::Admin::ModuleRegistration</SubGroup>
        <Setting>
            <FrontendModuleReg>
                <Group>admin</Group>
                <Description Translatable="1">Manage priority matrix.</Description>
                <Title>Criticality &lt;-&gt; Impact &lt;-&gt; Priority</Title>
                <NavBarName>Admin</NavBarName>
                <NavBarModule>
                    <Module>Kernel::Output::HTML::NavBarModuleAdmin</Module>
                    <Name Translatable="1">Criticality &lt;-&gt; Impact &lt;-&gt; Priority</Name>
                    <Block>System</Block>
                    <Prio>430</Prio>
                </NavBarModule>
                <Loader>
                    <CSS>ITSM.Table.css</CSS>
                </Loader>
            </FrontendModuleReg>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="ITSM::Core::IncidentLinkType" Required="1" Valid="1">
        <Description Translatable="1">Set the type of link to be used to calculate the incident state.</Description>
        <Group>ITSM Core</Group>
        <SubGroup>Core::ITSMCore</SubGroup>
        <Setting>
            <String Regex="">DependsOn</String>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::Type###AlternativeTo" Required="1" Valid="1">
        <Description Translatable="1">This setting defines the link type 'AlternativeTo'. If the source name and the target name contain the same value, the resulting link is a non-directional one. If the values are different, the resulting link is a directional link.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="SourceName">Alternative to</Item>
                <Item Key="TargetName">Alternative to</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::Type###ConnectedTo" Required="1" Valid="1">
        <Description Translatable="1">This setting defines the link type 'ConnectedTo'. If the source name and the target name contain the same value, the resulting link is a non-directional one. If the values are different, the resulting link is a directional link.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="SourceName">Connected to</Item>
                <Item Key="TargetName">Connected to</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::Type###DependsOn" Required="1" Valid="1">
        <Description Translatable="1">This setting defines the link type 'DependsOn'. If the source name and the target name contain the same value, the resulting link is a non-directional one. If the values are different, the resulting link is a directional link.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="SourceName">Depends on</Item>
                <Item Key="TargetName">Required for</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::Type###Includes" Required="1" Valid="1">
        <Description Translatable="1">This setting defines the link type 'Includes'. If the source name and the target name contain the same value, the resulting link is a non-directional one. If the values are different, the resulting link is a directional link.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="SourceName">Includes</Item>
                <Item Key="TargetName">Part of</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::Type###RelevantTo" Required="1" Valid="1">
        <Description Translatable="1">This setting defines the link type 'RelevantTo'. If the source name and the target name contain the same value, the resulting link is a non-directional one. If the values are different, the resulting link is a directional link.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="SourceName">Relevant to</Item>
                <Item Key="TargetName">Relevant to</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3200" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMConfigItem' object can be linked with other 'ITSMConfigItem' objects using the 'AlternativeTo' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMConfigItem</Item>
                <Item Key="Object2">ITSMConfigItem</Item>
                <Item Key="Type">AlternativeTo</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3201" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMConfigItem' object can be linked with other 'ITSMConfigItem' objects using the 'ConnectedTo' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMConfigItem</Item>
                <Item Key="Object2">ITSMConfigItem</Item>
                <Item Key="Type">ConnectedTo</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3202" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMConfigItem' object can be linked with other 'ITSMConfigItem' objects using the 'DependsOn' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMConfigItem</Item>
                <Item Key="Object2">ITSMConfigItem</Item>
                <Item Key="Type">DependsOn</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3203" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMConfigItem' object can be linked with other 'ITSMConfigItem' objects using the 'Includes' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMConfigItem</Item>
                <Item Key="Object2">ITSMConfigItem</Item>
                <Item Key="Type">Includes</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3204" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMConfigItem' object can be linked with other 'ITSMConfigItem' objects using the 'RelevantTo' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMConfigItem</Item>
                <Item Key="Object2">ITSMConfigItem</Item>
                <Item Key="Type">RelevantTo</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3220" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMConfigItem' object can be linked with 'Ticket' objects using the 'AlternativeTo' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMConfigItem</Item>
                <Item Key="Object2">Ticket</Item>
                <Item Key="Type">AlternativeTo</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3221" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMConfigItem' object can be linked with 'Ticket' objects using the 'DependsOn' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMConfigItem</Item>
                <Item Key="Object2">Ticket</Item>
                <Item Key="Type">DependsOn</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3222" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMConfigItem' object can be linked with 'Ticket' objects using the 'RelevantTo' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMConfigItem</Item>
                <Item Key="Object2">Ticket</Item>
                <Item Key="Type">RelevantTo</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3240" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMConfigItem' object can be linked with 'Service' objects using the 'AlternativeTo' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMConfigItem</Item>
                <Item Key="Object2">Service</Item>
                <Item Key="Type">AlternativeTo</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3241" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMConfigItem' object can be linked with 'Service' objects using the 'DependsOn' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMConfigItem</Item>
                <Item Key="Object2">Service</Item>
                <Item Key="Type">DependsOn</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3242" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMConfigItem' object can be linked with 'Service' objects using the 'RelevantTo' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMConfigItem</Item>
                <Item Key="Object2">Service</Item>
                <Item Key="Type">RelevantTo</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3260" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMConfigItem' object can be linked with 'FAQ' objects using the 'Normal' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMConfigItem</Item>
                <Item Key="Object2">FAQ</Item>
                <Item Key="Type">Normal</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3261" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMConfigItem' object can be linked with 'FAQ' objects using the 'ParentChild' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMConfigItem</Item>
                <Item Key="Object2">FAQ</Item>
                <Item Key="Type">ParentChild</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3262" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMConfigItem' object can be linked with 'FAQ' objects using the 'RelevantTo' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMConfigItem</Item>
                <Item Key="Object2">FAQ</Item>
                <Item Key="Type">RelevantTo</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3280" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'Service' object can be linked with 'FAQ' objects using the 'Normal' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">Service</Item>
                <Item Key="Object2">FAQ</Item>
                <Item Key="Type">Normal</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3281" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'Service' object can be linked with 'FAQ' objects using the 'ParentChild' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">Service</Item>
                <Item Key="Object2">FAQ</Item>
                <Item Key="Type">ParentChild</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3282" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'Service' object can be linked with 'FAQ' objects using the 'RelevantTo' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">Service</Item>
                <Item Key="Object2">FAQ</Item>
                <Item Key="Type">RelevantTo</Item>
            </Hash>
        </Setting>
    </ConfigItem>

    <ConfigItem Name="LinkObject::PossibleLink###3400" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMWorkOrder' object can be linked with 'Service' objects using the 'Normal' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMWorkOrder</Item>
                <Item Key="Object2">Service</Item>
                <Item Key="Type">Normal</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3401" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMWorkOrder' object can be linked with 'Service' objects using the 'DependsOn' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMWorkOrder</Item>
                <Item Key="Object2">Service</Item>
                <Item Key="Type">DependsOn</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3410" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMWorkOrder' object can be linked with 'ITSMConfigItem' objects using the 'Normal' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMWorkOrder</Item>
                <Item Key="Object2">ITSMConfigItem</Item>
                <Item Key="Type">Normal</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3411" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMWorkOrder' object can be linked with 'ITSMConfigItem' objects using the 'DependsOn' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMWorkOrder</Item>
                <Item Key="Object2">ITSMConfigItem</Item>
                <Item Key="Type">DependsOn</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3412" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMWorkOrder' object can be linked with 'Ticket' objects using the 'Normal' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMWorkOrder</Item>
                <Item Key="Object2">Ticket</Item>
                <Item Key="Type">Normal</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="LinkObject::PossibleLink###3420" Required="0" Valid="1">
        <Description Translatable="1">This setting defines that a 'ITSMChange' object can be linked with 'Ticket' objects using the 'Normal' link type.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::LinkObject</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Object1">ITSMChange</Item>
                <Item Key="Object2">Ticket</Item>
                <Item Key="Type">Normal</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="ITSM::Frontend::TextArea" Required="1" Valid="1">
        <Description Translatable="1">Width of ITSM textareas.</Description>
        <Group>ITSM Core</Group>
        <SubGroup>Frontend::Agent</SubGroup>
        <Setting>
            <String Regex="^[0-9]{1,3}$">78</String>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="GeneralCatalogPreferences###IncidentStates" Required="0" Valid="1">
        <Description Translatable="1">Parameters for the incident states in the preference view.</Description>
        <Group>GeneralCatalog</Group>
        <SubGroup>GeneralCatalog::Preferences</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Module">Kernel::Output::HTML::GeneralCatalogPreferencesGeneric</Item>
                <Item Key="Class">ITSM::Core::IncidentState</Item>
                <Item Key="Label">Incident State Type</Item>
                <Item Key="Desc">Incident State Type.</Item>
                <Item Key="Data">
                    <Hash>
                        <Item Key="warning">Warning</Item>
                        <Item Key="operational">Operational</Item>
                        <Item Key="incident">Incident</Item>
                    </Hash>
                </Item>
                <Item Key="PrefKey">Functionality</Item>
                <Item Key="Block">Option</Item>
            </Hash>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="Loader::Agent::CommonCSS###100-ITSM" Required="1" Valid="1">
        <Description Translatable="1">List of CSS files to always be loaded for the agent interface.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::Web</SubGroup>
        <Setting>
            <Array>
                <Item>ITSM.Agent.Default.css</Item>
                <Item>ITSM.Agent.Search.css</Item>
            </Array>
        </Setting>
    </ConfigItem>
    <ConfigItem Name="Loader::Agent::CommonJS###100-ITSM" Required="1" Valid="1">
        <Description Translatable="1">List of JS files to always be loaded for the agent interface.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::Web</SubGroup>
        <Setting>
            <Array>
                <Item>ITSM.Agent.CustomerSearch.js</Item>
                <Item>ITSM.Agent.IncidentState.js</Item>
            </Array>
        </Setting>
    </ConfigItem>
</otrs_config>